Complaint Review: Einstein Industries - Robert Silkey Teodoro Ricasa

This place defies all laws of social Darwinism; the longer they are in business the more ways they find to lie to clients AND employees. First, they charge an arm and a leg to their clients (doctors, dentists, and lawyers) to list their practice website in an overpriced directory online. They tell their sales people not to worry because Doctors and Lawyers don't feel they are getting anything of "value" unless they are being overcharged. Likewise, when they sell the positions in their directory - docshop.com or lawyershop.com - they tell the prospective client that they are one of the largest advertisers on Google and no company spends more in the elective health care or law arena. However it does not take an Einstein to go to Google and type in 'breast augmentation', 'cosmetic dentistry', 'lasik', or 'family law' and notice a distinct void of any paid advertisements by this company; hey that's not what you told me when I signed up! What happened to the co-op advertising strategy and having more visility that any other company out there like it?

Then they told me it would take 4 months to build my site and it took over 14 months; 3 designers, 1 video shoot, and 4 writers later I am almost done. They told me video is going to take over the internet because Google now owns all the copyrighted material on YouTube and because they are the titans of the industry EVERYONE will be doing video like Google so watch out Yahoo and Microsoft! Darn , wrong again, how gullible am I to believe those people? The straw that broke the camel's back was not that I finally got a rep that wasn't trying sell me a bridge and they left (probably not getting paid), not the turn-over rate of my design team, not the amount of time that it took to complete the site, nor the rumor that they aren't paying there staff on time (http://www.1personalinjurylawyers.com/pi/news/einstein-california-labor-law.html but the audacity of the Senior Manager, Justin or Jason, and the CEO Robert Silkey, who insulted my site (that I paid them to create) and told me that I needed to spend some time with him so I can learn about Google's new revolution that is going to change everything and I need to be prepared for or just got out of the internet all together. After spending more that 2 hours on the phone with the guy and 2 appointments, he wanted 1 more and another hour, I walked away wondering if I was on Earth still and we actually spoke the same language, I realized he did not hear 1 word I said and made a joke about my chosen profession. Not only did he not listen to anything but in fact tried to tell me it was my fault the project dragged and that I agreed to finish as is and that if I wanted to add all the cases that I have photographed in the past year was going to cost me thousands of dollars MORE than I had already wasted (just reliving this makes my blood boil!) because they have new software that is the best thing since sliced bread because I get to load the photos myself after I buy the software. WHAT A CROCK! Why don't I dump my malpractice insurance, let patients make their own prognosis, should them where the anesthesia, gauze, and equipment is, then they can treat themselves AFTER they pay a premium for the privilege. No wonder the directory is losing clients everywhere. I would never recommend this company, not even to my biggest enemy, if I ever get one, due to their blatant disregard for ethics and decency. To top it all off they don't even pay their employees on time and are being sued by the CA Labor Commissioner for $250,000. This link was sent to my by my brother-in-law in Florida who is a dentist and has spent time with the CEO Robert Silkey and his fiance named Anca and maybe these people are frcing the CEO to take extraordinary measures: http://www.usdoj.gov/usao/nv/press/september2006/soni091206.htm

Johhny
San Diego, California
U.S.A.