Complaint Review: El Cid Operadora Turista

While in Mexico I provisionally signed on for a timeshare stipulating that I had to check to see if my sister had signed up. If she had, I would not. She had. I returned by ship to California and tried to contact them but found they had already charged my account. I did not authorize the charge. They took my card to see, as they said, if I had a valid credit card, I never signed a charge slip yet they were able to debit my account. I spoke to my bank, since this was an ATM card, I thought I was out of luck. The people in Mexico were unethical, they fed me and gave me margaritas--very strong and since I am a senior citizen, my tolerance isn't the best. I was incapacitated before I knew it. It was an expensive lesson. I have sent many certified letters and have even called the El Cid and the Operadora in San Diego trying to get this matter resolved. They turned me in to collection for $9,000.00. I wrote to the Carnival Cruise line to voice my concern, but naturally never recieved a response because they offer the free cruised as incentives for signing up with the timeshare company. So unless you can warn other unsuspecting seniors to back off, they too will experience this rip-off. The sales crew at El Cid never informed me of the monthly surcharge that I would have to pay with RCI. RCI did cancel the obligation without any questions.

Janis
Tehachapi, California
U.S.A.