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Elaine M. Carson Stole $181.51 from my bank account Santa ana California
Early December, I ordered, from my phone, a free trial of Today Forkelyn. I paid $4.95 shipping only. Once I completed my order, it added an order of Were Build African Mango for free plus $4.95 shipping. I paid a total of $9.90.
Apparently there was a small notice of a 14 day trial period that I didn't see. Had I seen it, I would have cancelled my order. I never do trial offers and rarely order from the internet or my phone.
On December 20, while checking my bank account there were two charges for these products of $89.13 and $92.38. I contacted my bank and then I contacted the 877-494-9848 customer service rep named Junior. He said he could cancel the order.
I ask if he would be processing the refund and he said that everything was taken care of. On December 27, I called the customer service number 877-494-9848 and spoke to Jessica.
She pulled up my information and stated the order had been cancelled, but the money totally $181.51 was non refundable. She total me the name of the company that handles the product is Turbo Choice Garcinia in Santa Ana California.
I have googled the company but haven't found their direct information. The information I provided was what came up on your web site as a previous complaint.
I can't afford to give away free money. If I could it would most certainly go to a charity, not a fraud of a company that keeps your money after the order is cancelled.
Any assistance is appreciated in this matter.
Best regards,
Elaine M. Carson
The shipping address for the order was 900 L & A Rd. Metairie, LA 70001