This company is so unsafe for service providers. First they called me and asked to receive payments through their system. As its quite fast compared to other merchants, so I thought its good to go for them.
I am into freelancing web development.
Talking to receive payments from anyone.
One of my client deposited a sum of 300$ for the first time and , after few weeks I completed his project. Submitted files to him. After 2 weeks or so, he calls Payoneer and asked for money back.
Payoneer without asking me anything about the case, returned his money. I was not even aware that the client asked for money return. The project was successfully delived. But to cheat on me, he took him money back.
If the transaction would have been through Paypal, They should have asked me to submit report that will prove that the project was delivered successfully.
They said they are having a case with the guy who took his money back, they didn't even asked me to get involve in the case or submit any proof. Nothing!
It was my client , my money and they didn't even gave me a chance to get involve and show proof. And they said they are fighting case, and will let me know the final outcome and result.
Still I use their service regularly, as I thought its not their fault. Though the communication sucked me up. They never communicate.
After a regular use of their service for around 2-3 months, one day I withdraw some amount from Odesk, (Basically On behalf of odesk and elance they provide service)
They suddenly charged me 300$, This time also, without any previous notification of low balance. And without even telling me that they lose the case.
Now My question is, Who gave them right to do anything with My money, My client, My payments, and THAT TOO Without even notifying me. It was me who called them everytime.