Complaint Review: Elaptoprepair

I received a PS3 back, but it is not my PS3, I compared it with my serial number from the box to make sure and it isn't the same. So yes, I did receive a PS3 back but not mine. So if you were a victim by Elaptoprepair with a PS3 and want to make sure that they didn't send your PS3 to me, send me an e-mail to (((ROR REDACTED))) with the serial number. If the serial number matches I will let my Local- Law Authority know, so they can add it to the report. I don't want you to be a victim and would gladly return it to the proper owner. It is in working condition like new and I know that my cover had some scatches and this PS3 doesn't.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

I have sent complaints to FTC, BBB and the IC3 about these crooks. I also sent an e-mail to Dawson, Gregory [GDawson@orlandosentinel.com] the local newspaper in the Elaptoprepair area. He will forward you e-mail to them and put your e-mail in his column. We have to continue the fight to put these crooks down. Check out Greg Dawson articles
http://www.orlandosentinel.com/features/consumer/orl-dawson2108aug21,0,1115499.column

From: AG
Date: 2008/08/20 Wed AM 11:03:44 EDT
To: XXXXXXXXXX@verizon.net
Subject: From Attorney General Bill McCollum

Florida Attorney General Bill McCollum received your email regarding your concerns with Elaptoprepair. Attorney General McCollum asked that I respond.

Attorney General McCollum is concerned with all potentially unfair and deceptive trade practices that mislead consumers. By law, this office exercises statutory authority to address consumer fraud under Chapter 501, Part II, Florida Statutes, known as Florida's Unfair and Deceptive Trade Practices Act. Our office focuses its enforcement efforts on business practices by companies which harm numerous consumers in more than one judicial circuit. We use complaints to develop information about patterns of business activity which may indicate the need for formal investigation or action by our office to protect the broad public interest.

Please contact the Florida Department of Agriculture and Consumer Services, Division of Consumer Services (DACS) to file a complaint. The DACS is the state clearinghouse for consumer complaints and has a voluntary mediation program to assist individual consumers. You may contact DACS at:

Florida Department of Agriculture and Consumer Services Division of Consumer Services
2005 Apalachee Parkway
Tallahassee, Florida 32399
Telephone: (850) 488-2221
Toll-free within FL: (800) 435-7352
Website: http://www.800helpfla.com/

You may also wish to contact the Internet Crime Complaint Center, a combined effort of the National White Collar Crime Center and the FBI to combat Internet fraud, by telephone at (800) 251-7581, or visit that agency's website at:

http://www.ic3.gov

The following websites may be helpful to you:

http://www.ftc.gov/bcp/conline/pubs/credit/billed.htm

http://myfloridalegal.com
(follow the path at Consumer Protection/Protecting Yourself Against Consumer Fraud)

In addition, you may contact the following consumer agencies as you seek to resolve your individual complaint:

Federal Trade Commission
Toll-free: (877) 382-4357
Internet: http://www.ftc.gov

Better Business Bureau of Central Florida (serving Winter Park, Orlando, Altamonte Springs areas)
Phone: (407) 621-3300
(800) 275-6614 (toll-free in FL only)
Internet: http://www.orlando.bbb.org

Finally, Florida's Deceptive and Unfair Trade Practices Act provides individuals with a private remedy to bring an action for damages, attorney's fees and court costs. If you need help finding a lawyer, The Florida Bar offers a Lawyer Referral Service which you may contact toll-free at (800) 342-8060. If you cannot afford to hire an attorney, you may be eligible for low cost or pro bono assistance through a local legal aid office. The Florida Bar can assist you with this process.
Sincerely,
Samantha Santana
Office of Citizen Services