ELeafus.com Joyetech Holdings Limited, Mihir Mehta, iSmoka.com Complete SCAM. Customer Service Curses out and Hangs up on Customers looking for help. Irvine, California Internet
I placed a $170. order with this company on it's Eleafus.com website for the 60 Watt E-cig bundle.
When I noticed there were no instructions to set it up, I called in. I asked the representative, MIHIR MEHTA, to assist me in setting it up. He kept saying "we are just the distributor". This is the only product they sell and they can not provide help?!?!?
This company surely had no problem SELLING it to me when I called for assistance with my purchase. I have never used a product like this before. His solution? Go to Youtube (which has NO videos for the 60 watt iStick).
After finally agreeing to walk me through it, I again brought up the fact that everything he was telling me would be impossible to know how to do without instructions. From there, he hung up on me.
I called back, he hung up on me again. After multiple times calling back and him hanging up, I decided to dispute this charge with Paypal.
Once I made the dispute, Mihir Mehta called me back and cussed me out for it, telling me "F You"!!
STAY AWAY FROM THIS COMPANY and purchase your E-Cigs from a reputable company that can not only offer assistance, but won't curse you out and hang up on you.
Not only do they sell sub-par and defective products, they are rude and refuse to help.