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  • Report:  #868151

Complaint Review: elec-brand.com

elec-brand.com this website is lie to customer, they got your money, but they never ship items out. Beijing City Internet

  • Reported By:
    vui — United States of America
  • Submitted:
    Fri, April 13, 2012
  • Updated:
    Fri, April 13, 2012
  • elec-brand.com
    NO. 7 HuaYuan Road HaiDian District
    Internet
    United States of America
  • Phone:
  • Category:

This is Website is lie to customer, every thing they said not true. I bought 2 items at 2 week ago. when i bougt, i ask them how long they will ship out items, and how long i will receive its. they said: they will ship out rightaway after my payment clear, and i will receive it in 4 to 6 day: i paid $840 for its, and my payment clear rightaway. But i am waitting 2 weeks, they still not ship it out yet. The fisrt time they said: waitting my holidays. After holiday finished, they said: waitting for custom, after afew days waitting for custom, they said: my items is damaged, waitting for them change new items. I am waitting 4 days for them change new items, i ask them again, now they said: i need to pay $400USA for tax. I dont believe them, i can not send more money for them when they keep said i need to wait. I dont know why i bought the items only $840 but i need to pay $400 for tax. I bought alot item from China, but i never see i need to pay for tax. And also, the seller they need to tell me i need pay tax when i buy it. This seller is waitting 2 weeks later, then they said i need pay $400 for tax. If i dont pay tax, they will not ship items for me. Also, I cant get money back. They said " they can not refund for me if i dont pay them $400 for tax. I dont understand why i need to pay $400 for tax to get refund??? What can i do to get my money back. i dont believe them, I can not send more money to them.

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