Electrolux Rebate Center Electrolux Denied $300 rebate offer after emails to me my rebate was valid! Their rebate is bogus Tucson Arizona
I purchased an Electrolux Dishwager, microwave and range November 10, 2008. I had an Electrolux Double Reward Days rebate form for purchases made Oct 5-Nov 30 and mailed my rebate in the middle of December to receive a $300 prepaid Visa card for buying 3 appliances. . I waited several weeks and checked on line and the status read "Invalid" I immediately emailed questioning this and the reply stated
"Thank you for your rebate inquiry and the additional information you sent. We are pleased to inform you that we have updated your record with this
information, and your rebate submission is now valid. The rebate card should be mailed in the next 10-12 weeks."
After a second inquiry months later they replied
""Thank you for your rebate inquiry. We apologize for any inconvenience.
Unfortunately, our company is not processing the rebate you are inquiring about. Please contact the store where you purchased your product for the correct rebate form for this rebate."
When I questioned this they sent me a phone number to call where they were no help at all. They told me Sears was not a qualified purchase location. That is simply not true. The sign was posted at Sears and that's where I got the rebate forms. I asked for a supervisor and was put on hold for 20 minutes and then hung up on.
It is ridiculous.
Jdtf
green valley, Arizona
U.S.A.