Complaint Review: Electronic Lighting Scooters

We bought an electric scooter from this company and it broke down 3 weeks into the use. We brought it back to the store on Saturday and they promissed us to build us a new one and to come back Monday. Well Monday came and nothing, the whole week went and we did not hear nothing so we called and they told us that they fixing our scooter at this point. Well we heard nothing again for another week. So we went back and requested our money back instead.

The Sales person came up with all excuses in the book and got mad about our request. Looking in the back room, they were at least 7 other scooters waiting to be fixed and no person to do so.

If you consider to buy a scooter for your child try another compony and ask to see the repair guy!

Petra
Rio Rancho, New Mexico
U.S.A.