Electronic Marketing Services Charged my credit cards and refuse to return money after I caancled program Orem Utah
I am writing you to find out what you are going to do about crediting out credit card accounts. We told you we did not want this program and we notified you within three business days of getting the program. I am being very patient with you and do not want to go through the legal process of recovering out money. I am sending you this to let you know I will be sending you a certified letter with ten days notice before I file legal means to get our credit cards credited for the amount you charged us. If all else fails, you do not want me to contact the media and explain how you tried to force two senior citizen Into a contract beyond their means. I want you to do the right thing, but If you choose not to, I will use all legal means to recover our money. I hope you will do the right thing and we do not have to end up In court. We looked at your program after we got it and It just was not going to work out, there was to many expenses we did not know were going to be extra and we are both on fixed income and just don't have the money. I don't even know If we would live to pay off the credit cards. I am 70 and my wife Is 73, both us are on social security and we just spent $5000 for six websites. I will have to pay $25.00 a month and that figures out to $1800 a year for six sites.
Thanks,
Marvin
Bay City, Texas
U.S.A.
1 Updates & Rebuttals
Marvin
Bay City,Texas,
U.S.A.
Credit Cards Refunded
#2Author of original report
Tue, March 20, 2007
This is to upgrade my report on EMS. EMS contacted me and explained they had credited my credit cards for the full amount. I talked to a Mr. Miller Director Of Operations, my credit cards were refunded last week before I posted the report.
I feel EMS did everything In a business like manner and some of the things I said are not right and were not fully checked out. I jumped the gun on posting the report before I had all the facts. I feel that two of the employees did not inform me on what was taking place and a lot of hard feeling got out of hand.
Mr. Miller was a very nice guy and handled my complaint in a very professional way. I just was not impressed with the program and that was my decision to cancle the program and ask for my money back. EMS has my thanks for doing what was the right thing.