Electronics-Expo.com Accepted payment - will not deliver product Internet New Jersey
Reported to vendor that product was not received after 8 days. Vendor insisted that product was shipped. Checked with UPS and determined that UPS never scanned (picked up) the product. Contacted vendor repeatedly.
On each call to the vendor, they promise to call back and then fail to call. Last call to vendor, agent offers to transfer me to the shipping department and instead transfer me into the voicemail where there is no response.
20 days after vendor has accepted payment, the vendor agrees that I do not have my product but still refuses to ship the product I paid for.
Anonymous
Gulf Breeze, Florida
U.S.A.
1 Updates & Rebuttals
Electronics Expo Customer Service
West Caldwell,New Jersey,
U.S.A.
Need Information - Anonymous post no information
#2UPDATE Employee
Tue, July 01, 2008
Dear Ripoffreport.com:
Without any information we can not confirm that this report is for a valid order. An "anonymous" post does not allow us to contact this customer directly or verify that an actual order has been placed.
We value our customer relationships greatly and would like to assist this customer if they have an actual order placed with us.
The number to call is:
Bruno Castanheira / Customer Service
1-800-252-8841 Ext. 134
Mon - Fri 9 am - 9 pm ET
Sat - Sun 9 am - 6 pm ET
Thank you,
Electronics Expo
Customer Service Department