Complaint Review: Elegant Rags

I sent for a calico ragdoll cat and sent $1800. via Visa Chase Credit Card to purchase the kitten.  The moment I sent the money they stopped all communications with me.  I started digging around the websites only to discover that they are unethical crooks who take peoples money and either deliver sick or dying cats for the money and never send promised Vet reports because they never have the kittens vaccinated as promised.  They never send Pedigree papers as promised.  Their cats are send in filthy conditions and only live a few months after delivery.  There is also no such thing, I discovered,, as a ragdoll calico..they are two entirely different breeds and it mixed the Ragdoll is no longer a ragdoll breed.  Ihave the charge in dispute but the owners had me sign a contract stating that I can never get my money back, only a different cat from their cattery if dissatisfied.  I asked them to cancel the order and send my money back, which they of course never did.  The contract is not even a valid contract.