Elegant Urns New World Accents Terrible customer serivce! Moorpark CA
Purchased a cremation urn with specified engraving. Urn was not engraved as specified/ordered. They did not put the name in all capitals as specified on order form. Engraving was also poor. They did not respond to emails. When I called, Ms. Siddiq said she was too busy to speak with me. I had to dispute the credit transastion with my credit card BOA. Now THEY are hassling me saying that I need to get an in person second opinion of the urn... This has been a total nightmare. I paid $140 for an engraved urn. I still don't have what I ordered. Terrible customer service from Elegant Urns/Ms. Siddiq. Buyers beware.