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  • Report:  #383321

Complaint Review: Element5.com

Element5.com Charged my bank acct for 29.95 Nationwide

  • Reported By:
    wenona Illinois
  • Submitted:
    Tue, October 21, 2008
  • Updated:
    Tue, October 21, 2008
  • Element5.com
    element5infomus.com
    Nationwide
    U.S.A.
  • Phone:
    800-4064966
  • Category:

I noticed a charge on my bank statement from this element 5 for $29.95. I went to the bank and filed a fraud charge on it so that they could stop the payment...then i came home and saw this report on the compnay. I called the 800 # and got a human. I was cautious to release any info, but after giving just my last name, he found my acct...it turns out it was a software that I had purchased 5 years ago!!! And now they decided to renew my subscription..I said NO WAY I demanded a refund back of this charge, and i was assured It would be back in my bank in 2 business days...
VERY STANGE that they had my current addres and bank acct...none was the same as 5 yrs ago!!!

I will await my refund and will post update...

L
wenona, Illinois
U.S.A.

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