Elite Awning Builders Elite Amning and FencingElite Home Awning Builders Took deposit july 17, 2017. Never showed for installation. It's now September 20, still nothing. Last email sais that we should take them to court becase they will not retun the money. brooklyn New York
We gave this company a deposit on July 17th in the amount of $1725 (50 % of contract). The check was promptly cased and the installation date 3 weeks later came...no one showed up. We left messages via email, text and phone call. Still Nothing.
At about the 6 week mark we got an email that they had a death in the family. Then, the wrong color awning was delivered. After many more phone, email and text messages they said that the money would be returned. Days passed and nothing. Mree calls, texts and emails.
Now they say that we are harassing them and they are not retuning the money. their last email said, "Take us to court". I need help.
These people are crooks and have done this to many others.
5 Updates & Rebuttals
sheila
Smithtown,New York,
United States
dont use this company
#6Consumer Comment
Sat, June 02, 2018
They continue to rip people off. They don't answer their phones and they do take your money
George
Long Beach,New York,
United States
Still ripping people off
#6Author of original report
Sun, May 13, 2018
I have received several emails from people with similar stories. They continue to rip people off. They may change their name and update their webpage often, but it’s the same crew of crooks. Buyer beware. Use one of the larger companies like Rainbow Awnings. They may be a little more expensive, but the job will be done correctly and in a timely manner. Good Luck Elite Awning Builders still SUCK!
sheila
Smithtown,New York,
United States
ripoff artists
#6Consumer Comment
Sat, May 12, 2018
I bought an awning for $4,100 in July and it came flying down the first storm Called them to state the poles are beding and the man stated he would come and fix it. Never showed up and the awning crashed. Tried to call and they don't answer and never return calls/ Files complaints and they never answer. They are rip off artists and horrible business. I had to put a claim into insurance to get the money back. They want cash so it should have been a clue
7 ON YOUR SIDE
#6Author of original report
Wed, October 11, 2017
The story was featured on 7 ON YOUR SIDE. You can look it up on Chanel 7 website. The money was only returned AFTER these crooks were contacted by the television station. This company is not licensed! Don’t let them lie to you! BUYER BEWARE! Go with a reputable company like SUNSETTER.
Elite awning
Brooklyn,New York,
USA
Not True
#6REBUTTAL Owner of company
Wed, October 11, 2017
This report is unfortunate. This customer was paid back and we never stole his money. There was an issue getting his job done and we returned the money. And no we have not stole anyone else's money as it says we have done this to others. Proof? Contact 718 916 1265 if you have any problems or issues and we would be more then happy to help you. Thank you!