Complaint Review: Elite Brights

Elite Brights is a complete scam!! I bought a Groupon for this product and my code did not work. I found no contact information on EB's website except an email form claiming a "12 hour response"on business days. After 2 days of not hearing back I called Groupon. Their customer service did not even have a phone number on file for Elite Brights, only a contact email. I emailed this person as well as emailing from the website a second time. Again, no response. In one place on the website they mention a toll free number, but I combed the entire website several times and sure enough, no phone number. If you look closely at the website it is chock full of misspellings and grammatical errors.

There are several 4 and 5-star "reviews" posted in their reviews section, but there is no option to write a review! Tell me, HOW IS THIS POSSIBLE?? It is clear that they post fake reviews for their product on their website as well as others. If you look around in the web there are real reviews from people who managed to receive the product saying it took a long time and they had to fight with customer service because it didn't arrive for weeks. Those who got it said the product was obviously very cheap. Luckily Groupon customer service was very helpful and refunded my money at my request.