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  • Report:  #1447591

Complaint Review: Elite Rewards Group

Elite Rewards Group Tried to get us to pay for a service we could get for free Houston Texas

  • Reported By:
    Jo — Austin United States
  • Submitted:
    Fri, June 15, 2018
  • Updated:
    Fri, June 15, 2018
  • Elite Rewards Group
    616 Cypress Creek Parkway, Houston, TX
    Houston, Texas
    United States
  • Phone:
    8322864470
  • Category:

Went to a meeting on June 14, 2018 that we thought was being presented by our timeshare company, Marriott.  This turned out to be a company that convinced us that we had to get out of our timeshare or it would have very negative effects for our child when she tried to probate our will.  They said it could cost her upwards of $15,000 to get out of this and be able to probate.  They said the government had come up with a way for us to get out.  They would need to handle it all for us and we would end up with a great vacation plan with another company.  This would cost us over $17,000.  OR we could liquidate our time share and it would only cost us $10,169.  They said we had to make the decision that night and we were not allowed another chance to get out of it.  I asked both of the salesmen if we should contact Marriott about this and they said no, they would have to handle it.  I specifically asked one of them if Marriott would take the deed back at a lower cost and he said NO.

We fell for all of this and chose the liquidation.  We chose to charge it to our credit cards.  

This morning I decided to do some checking on the internet and found the post on this site by someone who had been to an Elite Rewards Group presentation.  After reading his complaint I called Marriott Timeshare and they are taking back the deed at ZERO cost to us.   I was able to stop the credit card change.

WHAT A RIP-OFF.

Elite Rewards Group called me shortly after I spoke with Marriott.  The woman calling said she needed to go over some things with us.  I told her we were not going with this deal and why.  She did not seem surprised at all.

 

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