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  • Report:  #1012189

Complaint Review: Elite Security Solutions

Elite Security Solutions Elite Security System Now way to contact the business in the event of emergancy Orem, Utah

  • Reported By:
    Robert — Salt Lake City Utah United States of America
  • Submitted:
    Mon, February 11, 2013
  • Updated:
    Mon, February 11, 2013

Tried to contact the business to let them know that we had to do an emergency change of phone numbers. Due to a robbery that happened at a shopping center. There is no way to contact the business when this happens. So they were monitoring an old number. Called on Monday morning and left a message with no return call back. I even stated that it was an emergency.
Poor monitoring service. This is not to mention that to just to access your account you have to go to 3 different websites and then the technical support is the worst. They are rude and really do not care about the service.
I am contacting an attorney today to see if I can get out of the contract.

Horrible company do not use at any point.  

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