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  • Report:  #1389283

Complaint Review: Elite Warranty

Elite Warranty Deception Sprigsville Utah

  • Reported By:
    Robbed — Leimert Park California USA
  • Submitted:
    Sun, July 30, 2017
  • Updated:
    Mon, July 31, 2017

 Elite Warranty was sold to me by MMotorsports in Long Beach California, under the impression that since the vehicle is USED, a Premium Extended warranty is needed. 3months after purchasing the vehicle and the warranty (cash), Services were needed. Those services were listed in the contract as "covered". Elite was contacted and rejected the services needed. So out of pocket money was used. 2 months after that, Major services were needed, that the contract listed as "covered". Elite was contacted and "again" rejected the services. Out of pocket money used again. After owning the vehicle for 1 year now, I have tried to use the Elite Premium Warranty 5 times, to no avail. Elite Refuses to refund my paid in full, payment for the warranty. Warranty was NEVER used, so no money from Elite was used. Its a contract full of holes and deceptions. No customer shpuld have to experience poor customer service for wanting and needing to use a Warranty they purchased for issues that may surface.

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