EMAIL DISCOUNT NETWORK Ripoff Charged my local phone provider Quest bill for something I have no knowledge of Tucson Arizona
A CHARGE APEARED ON MY PHONE BILL FOR SEPTEMBER. WHEN I CALLED THE PHONE COMPANY THEY SAID I WOULD HAVE TO CONTACT THIS COMPANY AND THAT CONGRESS ALLOWS FOR THIS TYPE OF CHARGES WITHOUT MY KNOWLEDGE OR PERMISSION TO QUEST TO CHARGE MY ACCOUNT. I TRIED TO CALL COMPANY HAD NO LUCK IN GETTING IN-TOUCH WIHT ANYONE. OUEST TELL'S ME THEY ALSO CHARGED ME IN AUGUST I MISSED THIS ON THE AUGUST STATEMENT AND WOULD LIKE TO GET REINBURSED FOR $12.95 CHARGE. I WILL NOT PAY THIS PORTION OF MY BILL THIS MONTH AND HOPE QUEST DOESENT ETHER. WHAT RIGHT'S DO I HAVE IN THIS TYPE OF CHARGES.
Jim
Tucson, Arizona
U.S.A.
2 Updates & Rebuttals
Nicole
Plantation,Florida,
U.S.A.
Director of Customer Service
#3UPDATE Employee
Wed, October 19, 2005
Dear Customer,
Unfortunately the information you have provided is not sufficient for us to assist you.
Please contact our Customer Service Department at 1-800-410-5781 and we will be happy to assist you.
We are open 24/7.
We sincerely apologize for any inconvenience or misunderstanding and look forward to helping you resolve this matter to your satisfaction.
Regards,
Virginia,
Director Of Customer Service
Email Discount Network
Plantation, Florida
U.S.A.
Nicole
Plantation,Florida,
U.S.A.
Director of Customer Service
#3UPDATE Employee
Wed, October 19, 2005
Dear Customer,
Unfortunately the information you have provided is not sufficient for us to assist you.
Please contact our Customer Service Department at 1-800-730-8199 and we will be happy to assist you.
We are open 24/7.
We sincerely apologize for any inconvenience or misunderstanding and look forward to helping you resolve this matter to your satisfaction.
Regards,
Virginia,
Director Of Customer Service
Email Discount Network
Plantation, Florida
U.S.A.