Email Discount Network ripoff watch your telephone bill for charges from this co Internet
on our monthly qwest bill there was a new charge from email discount network. when we questioned the charge, they said that I had signed up for it thru my e-mail account.
After 20 minutes on the phone, getting the run around, they finally agreed to drop the charge.
We also call Qwest directly and told them there was a new charge on our monthly bill that we did not authorize. It has been immediately reversed.
Word to the wise - check your bills for any erroneous charges
Cheryl
Tucson, Arizona
U.S.A.
1 Updates & Rebuttals
Nicole
Plantation,Florida,
U.S.A.
Director of Customer Service
#2UPDATE Employee
Tue, November 01, 2005
Dear Customer,
Unfortunately the information you have provided is not sufficient for us to assist you.
Please contact our Customer Service Department at 1-800-730-8199 and we will be happy to assist you.
We are open 24/7.
We sincerely apologize for any inconvenience or misunderstanding and look forward to helping you resolve this matter to your satisfaction.
Regards,
Virginia,
Director Of Customer Service
Email Discount Network
Plantation, Florida
U.S.A.