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Emalish Corporation DecorMyEyes.com I can't believe they are still in business Brooklyn, New York
Do Not Buy From These Sites.
http://www.DecorMyEyes.com
http://www.EyeWearUs.com
My lost is considerable small but I don't think they should still be in business. I had an agreement in price with one of the company's customer service person Missy. I even received an order confirmation email. However later that same day I received an email saying that my order has been cancelled because they loss money on this. I insisted that they honor their deal. Here is all the correspondence. You be the judge.
From: | |
Sent: | Monday, February 01, 2010 12:11:29 AM |
To: | kni kni |
Cant loose money on an order.
I dont know you are you not my friend for me to loose on you.
Have you read our testimonials and reviews??
http://www.decormyeyes.com/testimonials.asp
http://www.eyewearus.com/testimonials.asp
These items are 100% brand new and Authentic, direct from the manufacturer. They come complete with certificate of authenticity, protective case and dust cloth. Every product is exactly as pictured. We own several stores around the country so there are no issues with authenticity. Our prices are much lower then the average retail location as we don't have to pay rent. Our site is the best place to buy sunglasses online. Our Prices are the lowest!!
Customer Service at its Finest
http://www.DecorMyEyes.com
http://www.EyeWearUs.com
Tony Russo
Toll Free : 800-995-9373 or (800) 439-5168
Fax Number : 347-823-2967
From Australia : 61280147255
From United Kingdom : 442030516893
Instant Live Chat : http://messenger.providesupport.com/messenger/decormyeyes.html
From: kni kni
Sent: Sunday, January 31, 2010 7:09 PM
To: DecorMyEyes Sales Team
Subject: RE: Your Order Number 101330
I want you to do what is right. And as far as loss is concern, it will depend on your view. If it is the money loss you are looking at yes you will loss money but the more important thing is you will not loss customer confidence and I will be purchasing from you in the future and tell people about your site. And if you don't think that is important then I have nothing more to say.
So it is your decision.
From: sales@decormyeyes.com
To: kni kni
Date: Sun, 31 Jan 2010 18:03:37 -0500
Subject: RE: Your Order Number 101330
So you want me to take a loss on the glasses right?
Have you read our testimonials and reviews??
http://www.decormyeyes.com/testimonials.asp
http://www.eyewearus.com/testimonials.asp
These items are 100% brand new and Authentic, direct from the manufacturer. They come complete with certificate of authenticity, protective case and dust cloth. Every product is exactly as pictured. We own several stores around the country so there are no issues with authenticity. Our prices are much lower then the average retail location as we don't have to pay rent. Our site is the best place to buy sunglasses online. Our Prices are the lowest!!
Customer Service at its Finest
http://www.DecorMyEyes.com
http://www.EyeWearUs.com
Tony Russo
Toll Free : 800-995-9373 or (800) 439-5168
Fax Number : 347-823-2967
From Australia : 61280147255
From United Kingdom : 442030516893
Instant Live Chat : http://messenger.providesupport.com/messenger/decormyeyes.html
From: kni kni
Sent: Sunday, January 31, 2010 5:45 PM
To: DecorMyEyes Sales Team
Subject: RE: Your Order Number 101330
That might be the case but I still believe you have the obligation to honor the deal as this is not the way to do business.
I am really disappointed about how this is handled.
I really want those glasses. I know it is hard to run a business as I am a business owner myself but I always honor my on mistakes and take the lost.
I hope that you can reconsider.
From: sales@decormyeyes.com
To: kni kni
Date: Sun, 31 Jan 2010 11:51:04 -0500
Subject: RE: Your Order Number 101330
Missy didnt know.
Glad I caught this before I lost money.
Sorry bye
Have you read our testimonials and reviews??
http://www.decormyeyes.com/testimonials.asp
http://www.eyewearus.com/testimonials.asp
These items are 100% brand new and Authentic, direct from the manufacturer. They come complete with certificate of authenticity, protective case and dust cloth. Every product is exactly as pictured. We own several stores around the country so there are no issues with authenticity. Our prices are much lower then the average retail location as we don't have to pay rent. Our site is the best place to buy sunglasses online. Our Prices are the lowest!!
Customer Service at its Finest
http://www.DecorMyEyes.com
http://www.EyeWearUs.com
Tony Russo
Toll Free : 800-995-9373 or (800) 439-5168
Fax Number : 347-823-2967
From Australia : 61280147255
From United Kingdom : 442030516893
Instant Live Chat : http://messenger.providesupport.com/messenger/decormyeyes.html
From: kni kni
Sent: Sunday, January 31, 2010 5:37 AM
To: DecorMyEyes Sales Team
Subject: RE: Your Order Number 101330
Hi Missy
This is very unfortunate and I do believe that the price that has been agreed on should be honoured. As this was what we have agreed to. I would like to take this to a manger please. Could you please get them to contact me.
This is not the ethical way to do business. We agreed on a price and it should be honoured.
Regards
From: sales@decormyeyes.com
To: kni kni
CC: missy@decormyeyes.com
Date: Fri, 29 Jan 2010 01:30:50 -0500
Subject: Your Order Number 101330
1 x CLEARANCE CHANEL 4164B 124Z1
I am very sorry this is a NON US COLOR frame I cant do it for that low your order has been deleted
Missy didnt know the price of this color. Any other colors YES this color NO sorry
Have you read our testimonials and reviews??
http://www.decormyeyes.com/testimonials.asp
http://www.eyewearus.com/testimonials.asp
These items are 100% brand new and Authentic, direct from the manufacturer. They come complete with certificate of authenticity, protective case and dust cloth. Every product is exactly as pictured. We own several stores around the country so there are no issues with authenticity. Our prices are much lower then the average retail location as we don't have to pay rent. Our site is the best place to buy sunglasses online. Our Prices are the lowest!!
Customer Service at its Finest
http://www.DecorMyEyes.com
http://www.EyeWearUs.com
Tony Russo
Toll Free : 800-995-9373 or (800) 439-5168
Fax Number : 347-823-2967
From Australia : 61280147255
From United Kingdom : 442030516893
Instant Live Chat : http://messenger.providesupport.com/messenger/decormyeyes.html