Emarket Research Group, Market Research Group, Earn-great-gifts Ripoff Frustrating waste of time Delray Beach Florida
3 months ago I took this company's lenghty survey and purchased product(s) from 7 partners (only required 6). I did this in November hoping to receive a $250 gift card so that my three year old daughter would have an extra special Christmas.
I am a skeptic and never would have taken their survey had I not been going through a tough financial period of my life. Only four of my purchases showed up on their tally, so I waited the 4-8 weeks (that they said it might take to register) before contacting them. It has been six weeks since I first contacted them and two weeks since I last sent them a registered letter.
They contacted my once after my first inquiry and said that they are working on it... but, what can the problem be?? I gave them physical proof of my purchases and still no resolution. Not only am I frustrated with this, but I believe I have spent more money than what the gift card is worth as I did not realize that I signed up for a couple of "auto-ship" programs. I am in the process of contacting the BBB in Southeast Florida @bbbsoutheastflorida.org.
We'll see where that gets me.
John
Farmington, Michigan
U.S.A.
2 Updates & Rebuttals
John
Livonia,Michigan,
U.S.A.
Gift Card Received
#3Author of original report
Wed, February 23, 2005
After several months of letters, faxes, emails, phone calls etc...I finally received my $250 Toys-R-Us gift card. Was it worth it? Well, I would do anything for my daughter and her 3rd birthday is in two weeks. Just in time! Good Luck to all with this frustrating process.
John
Livonia,Michigan,
U.S.A.
Received call after fax
#3Author of original report
Thu, January 27, 2005
I faxed my information to the incentive reward center in Delray Beach, FL. Three hours later, I received a phone call informing me that my gift card would be in the mail within 2 business days. The BBB didn't help, I found the fax number through this web-site and followed up the way that others have here.
I hope I receive this card and my daughter will get some post-Christmas gifts. I'll keep you posted.