EMarketpay.com - KatherinceScott - Fidelity Information - divineimpact.com misrepresentation, after order is placed they say only refunds will be granted after trying their program, Refund information submitted twice. Credit card cancelled charge, now they are sending a bill, as though they are a collection agency. Pacific Palisades California
After placing the order, they state the refund guarantee is good only for those who try their program. Just conveniently late information. You need a website to work their program, and a product to sell.
After calling them for assistance in developing a website, they said that service was not available at that time. (Later ads say words to the effect "New addition to the program is website assistance) When they stated website assistance was not available I requested a refund. On two occasions I sent the information by email to them at refunds@emarketprofessionals.com.
I never did receive a refund. I contacted my credit card company and receive a credit to my account. The original transaction for $97.00 was back on April 16, 2005 with eMarket.
On August 23, 2005 and September 9, 2005 I received a statement from FIC Fidelity Information Corp. for $123.64 with accruing interest. Trying to call them today 9/29/2005 the call cannot be completed as dialed.
Bill
La Crescent, Minnesota
U.S.A.
1 Updates & Rebuttals
Fidelity
Pacific Palisades,California,
U.S.A.
Manager
#2UPDATE Employee
Tue, October 25, 2005
Fidelity Information Corporation is no longer providing collection services to "Katherine Scott" or "DivineImpact" or "eMarketPay".
If your account was submitted to Fidelity Information for the above referenced company it has been closed and marked for deletion.
Additionally, Fidelity Information Corporation's customer service lines have never been disconnected so it is unclear why the previous consumer received a message stating the call could not be completed as dialed.