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  • Report:  #374763

Complaint Review: EMBARQ

EMBARQ EMBARQ'S telephone bill SCAM on previous customers Charlotte North Carolina

  • Reported By:
    Creedmoor North Carolina
  • Submitted:
    Sun, September 21, 2008
  • Updated:
    Tue, September 23, 2008
  • EMBARQ
    P.O. Box 96064,
    Charlotte, North Carolina
    U.S.A.
  • Phone:
    919-552-7171
  • Category:

I just recently received a bill from Embarq for $1,341.81 of long distance charges on an ccount that was closed since April 2008. The statement is from August 4 thru August 17,2008. All the calls are going to Mexico,I do not know anyone from Mexico,I've never been to Mexico and I am not a Mexican. This scam needs to stop and BBB needs to investigate. I am sure that this has been a business practice of Embarqs and somebody need to do do something about it.

Lp
Creedmoor, North Carolina
U.S.A.

1 Updates & Rebuttals


Embarq_joey

Chapel Hill,
North Carolina,
U.S.A.

Let me help you

#2UPDATE Employee

Mon, September 22, 2008

Good afternoon. I am a team member of Embarq's Customer Outreach program. If you can email me information regarding your bill to Embarq_Joey@embarq.com, I will gladly look into this issue for you. Thanks.

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