Complaint Review: EMBARQ / Residential Phone Service

I have spent a total of 3 hours talking to six different customer reps because our interner does not work correctly.  It has been a different answer everytime and no one knows how to fix the problem.  A service repair rep even came out and told me they are having problems within the Texas market and thye should have told me that. I even had one rep tell me it was just us having the problem and no one else even though a couple other neighbors say they are having service interuptions as well.  They are a ripoff.  We unfortunately have no other options for service where we live and we need the DSL due to a business I run out of my home.  Do not be suckered into there s**+**y service like we did. You have been warned!