Embarq, The EmbarQ Fraud Train Pulling Into Station Apopka Florida
On July 1, 2006, my mother had to be transferred to an assistant living facility. Unfortunately, EmbarQ was the only phone service available. I called EmbarQ, and the informed me that her monthly charge would be $23.98, and gave me the phone number. When an EmbarQ employee came to install the phone, they gave her a different phone number, with an Internet hookup. When I called the company, and asked them what they were doing--that my mother was 92 years old, and no use for a computer. The sarcastic lady at the other end of the phone replied..."it's about time she learned".
After a new bill came in, charging her for an additional hookup, that was never in service, and was supposed to be the original number, at $23.98/month. I paid by check, the first installation fee, and EmbarQ sent it to collection agency. This has been going on for over ten months, emailing back and forth. They are charging her over $69.00/month for each phone number. I mistakenly gave them my credit card number, to take care of the $23.98, but the continued to rack it up for hundreds of dollars.
This has taken a toll on her, and she has become ill. If she was to die because of this, will file a wrongful death suit. This company trains it's people to scam. We're now at the point, where we have to take this to small claims court and will be speaking with an attorney this week. Hopefully, other can learn from our experience with this company called EmbarQ.
Tom
Apopka, Florida
U.S.A.
2 Updates & Rebuttals
Blimp Flying Models
Kansas City,Missouri,
U.S.A.
Explain it right here on RR EmbarQ, if it's any different than stated.
#3Consumer Comment
Thu, April 16, 2009
It is terrible the EmbarQ telephone company is doing this to anyone, never mind the elderly. There really should be fines and fees paid by telephone companies to the customer when they try to do something outside of an agreed service (you know these telephone agreements are generally recorded).
I am sorry to hear that EmbarQ is showing its true colors in this ripoff report.
Explain it right here on RR EmbarQ, if it's any different than stated.
Good luck,
Blimp Fyling Models.
My Megatech International Ripoff Report Resources:
The problem (and someone else with a double Megatech product failure on the same product) :
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm
Briefly why we are stuck in this situation:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#332450
Megatech defends quality like this:
http://www.ripoffreport.com/images/reports/345723-1.jpg
The Megatech warranty ripoff:
and VP David Deans declaration of a service fee for next failure even though warranty not expired.
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#337440
Putting misguided faith into Megatech:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#339284
Peter Winston, President of Megatech International. Dud right out of the box description:
http://www.ripoffreport.com/images/reports/345723-5.jpg
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#329629
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#348921
Here I am in the same boat as the alleged problem at the State University of New York Cobleskill Equestrian Center where Peter Winston of Megatech has allegedly reneged on a firm handshake agreement, just like Megatech did to me.
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#368998
Untrustworthy Jon Lodato of Megatech scared to let Ripoff Report listen to their recorded meeting that shows proof of Megatech messing the customer around:
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#334464
and
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#341716
Megatech lies and the worthless BBB
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#333496
Megatech totally rips off a child almost generating a child in need, whilst donating to children in need the same year ?? :
http://www.ripoffreport.com/reports/0/345/RipOff0345723.htm#342990
Tom
Apopka,Florida,
U.S.A.
The EmbarQ Fraud Train Pulling Into Station
#3Author of original report
Thu, April 16, 2009
Correction: On July 1, 2008, my mother had to be transferred to an assisted living facility.