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  • Report:  #1220674

Complaint Review: Emerald Lux

Emerald Lux I found Emerald Lux on a paying survey the only thing the advertisement said on the Emerald Lux site said is pay 4.95 for a starter kit it did't say anything about a trial offer and taking out any money from my account. The next thing I know they charged me 114.95 I called my bank right because I didn't know what the 114.95 was for they told me it was from Emerald Lux I never authorized anything except for the 4.95 for a starter kit. I cancelled my card the moment I called my dispute is still going on a month later San Fernando California

  • Reported By:
    donna — Nampa Idaho USA
  • Submitted:
    Mon, April 06, 2015
  • Updated:
    Mon, April 06, 2015

I ordered a starter kit nowhere did the advertisement say it was a trial offer

The only thing it said was pay 4.95 for shipping and handling.

It also never said anything about 114.95 coming out of my accont in a certain period of time.

I was charged the 114.95 a few days later. I called my bank right and closed my card. I am glad I did

due to all the other scam reports I have seen on Emerald Lux that othyer peoples cards were being charged a 

certain amount a month by stopping that card it saved me I have yet to recieve a credit to my account and it has been a month

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