Complaint Review: Emily's Rentals TRUSTED Business REVIEW: Emily's Rentals Commitment to customer satisfaction. Emily's Rentals provides full service Rental & Property Management Services on a personal basis.

REVIEW UPDATE: March 8 2018: Emily’s Rentals remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Emily’s Rentals is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, Emily’s Rentals has made good faith efforts to resolve all complaints reported on Rip-off Report. Based on our experience, the member business has proven to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.

Over time and since becoming a member, Emily’s Rentals has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Emily’s Rentals remains committed to improving customer satisfaction.

Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at editor@ripoffreport.com

Ripoff Report REVIEW / Emily's Rentals Commitment to Customer Satisfaction

Emily's Rentals joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us in writing to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our CAP program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). Making things right can mean lots of different things to different people, but our point is thisby working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our CAP members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.

By Ed Magedson - Founder, Ripoff Report

Emily's Rentals approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, .. whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Emily's rentals did just that.

Emily's Rentals has gone through great lengths to make sure they try and resolve any and all customer issues. Emily's Rentals has joined the Corporate Advocacy Program because they want customers to know they will resolve any and all customer issues. They never want their customers to feel like they werent taken care off. Emily's Rentals stated we wish to build relationships that last a lifetime; customer service is the foundation upon which that is built. As service professionals, we treat our guests and employees with respect and dignity.

EMILY'S RENTALS CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

Emily's Rentals is a family owned, full-service property management company that provides the highest quality of service in the Fort Hood area. Emily's Rentals is a specialized & respected property management company located in Harker Heights, Texas. We provide quality lease rental properties throughout the area, including Killeen, Harker Heights, Nolanville, Copperas Cove, and the Wester areas of Belton & Salado. We are confident the the quality and condition of our homes will meet our clients expectations.

WHY EMILY'S RENTALS IS BETTER THAN THEIR COMPEDITORS

One company executive tells Ripoff Report that Emily's Rentals can help manage your property. Their services are utilized by investment property owners as well as absentee for real estate management, leasing, contract administration, and accounting. Listed are a few of the Owner Services provided. *Comprehensive Tenant Screening, *Rent Collection w/Electronic Funds Transfer, *Provide/Supervise Maintenance, *Payment of property associated bills, *24/7 Availability. Tenant Services provide include *Online property viewing & Application, *Tenant portals to ease with online payments and communication, *Work order tracking, *24/7 Availability

Emily's Rentals / Statements from the owner.

My name is Kyle Wheatley and I am an owner of Emily's Rentals. I would like to thank you for taking the time to review Emily's Rentals. Emily's Rentals is a dedicated property management company, unlike many of our competitors, where property management is a secondary service to real estate sales. Come into Emily's Rentals and see why our personalized service makes us the best property management office in Harker Heights. We invite you to stop by and visit, you'll be glad you did.

At Emily's Rentals we utilize state of the art management software that allows owners and tenants 24 hour access for their property information.

ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH .

As stated above, Emily's Rentals is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at Emily's Rentals and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Emily's Rentals a positive Rating. Emily's Rentals has made efforts to ensure that all customers were satisfied and Kyle Wheatley assured Rip-off Report that the business has an improved business model that features customer satisfaction as the top priority.

Kyle Wheatley, the owner of Emily's Rentals, stated We carefully consider all customer complaints as constructive criticism and use them as tools to improve our customer service upon. By the nature of our business, we try to find a balance between responsibility to property owners and service to tenants. We value our customers, and look forward to continually improving so that their experiences with Emily's Rentals remain strong, consistent and positive.

STATED IMPROVEMENTS FROM Emily's Rentals.

Theyre new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Emily's Rentals is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

Emily's Rentals company executive stated to Ripoff Report, We utilize standard Texas Apartment Association leases for our tenants, & Texas Association of Realtors property management agreements for our owners. We ask that all customers review all documents completely before entering into an agreement. A trained staff member is always available to answer questions pertaining to leases, addendum's, or property management agreements.

Emily's Rentals executive also stated to Ripoff Report.. Emily's Rentals is a specialized and respected property management company in Harker Heights, Texas. We are a family owned business that has been involved in the local real estate market for the past 17 years. Emily's Rentals provides residential management services for investors and absentee owners throughout the Greater Fort Hood area. If you are needing a quality place to live or are having to PCS away from the area, pleas come see us, we look forward to providing the quality service that you deserve...

*Any consumer not receiving satisfaction from a member of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com

This kind of dedication to customer service means that Emily's Rentals will do whatever it takes to make sure their customers are properly taken care off.

In the future, if anyone has any complaints or concerns with Emily's Rentals, you are invited to contact them directly via email: custsvc@emilysrentals.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the companys response and to insure customer satisfaction). You can call Emily's Rentals directly at 254-699-8909, and ask for Kyle Wheatley, Emily's Rentals Broker.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Emily's Rentals or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Reports Corporate Advocacy Program.. please contact us. EDitor@ripoffreport.com
 

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

Consumers can feel safe confident and secure when doing business with Emily's Rentals.

Here's why.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,. And about Emily's Rentals Commitment to Excellence and Consumer Satisfaction. ....

Consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.