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  • Report:  #652267

Complaint Review: Empire Group Direct

Empire Group Direct SCAM! Empire Direct Group advises the susbscription was renewed. Same person called under 3 different names. Plattsburgh, New York

  • Reported By:
    GD — Quincy Illinois United States of America
  • Submitted:
    Mon, October 18, 2010
  • Updated:
    Mon, October 18, 2010
  • Empire Group Direct
    225 Distribution Way
    Plattsburgh, New York
    United States of America
  • Phone:
    888.270.5824
  • Category:

Empire Group Direct called indicating we owed $629 for 6mos subscription and this 2 year program was renewed by someone within the company. They could not provide any documentation, only previously recorded phone conversations. The phone conversations were not a recording of the subscription acceptance, but of the address verification the 'quality' dept. calls about after the fact. I received several messages from the same woman (but with 2 different aliases) - Barbara Wood and Vivian (?). This is the same woman. Her accent is terrible and when questioned about proper documentation she'll stumble and hang up.

I do not have the proof, but think Empire Group Direct has ties with Mayrand Publishing who mimics the same ethical (or lack thereof) policies.

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