Complaint Review: Empire Moving Services

i moved from new jeresy to kentucky may, 28 2008 the dispacter eric told me my fruniture would be there on june 1st we left new jersy and drove to lexington..i called the dispatch 2 hours befor we got there and asked what time my furniture would be there " your furniture will not arrive till the 9th" liars just to get you r business!! iwe had to stay in a motel for a week waiting on our furntiure.. when it finally arrived evything was damaged the worst of all my recilner and sofa wasnt on the truck i contacted empire and they told me to turn it int their insurance company ..what a laugh!!! insurance told me it wouls take 4 monts to settle my claim.. 3 monts lateer i call to check on my claim they tell me its not their responsiblity its empire moving responsibilty.. 1 month later my sofa and recilner shows up of course damaged wet and stained.. i dont know what to do i tried contacting empire moving i never get no phone calls back i wnt to sue these people but since they are in florida and im in kentucky i cant sue them in my state.. i need help please!

Michael
lexington, Kentucky
U.S.A.