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  • Report:  #922518

Complaint Review: Empire Relocation of Denver CO

Empire Relocation of Denver, Colorado Took My Deposit, No Service, Website & Company Gone Denver, Colorado

  • Reported By:
    DJsShally — Hampstead North Carolina United States of America
  • Submitted:
    Sat, August 04, 2012
  • Updated:
    Fri, August 10, 2012

Spoke with Yvette Marshall at Empire Relocation on 4/27/2012 to arrange a move from Parker, CO to Hampstead, NC.  She was very informative and knowledgeable.  After getting several quotes, I ditched the lowest and the highest and went for the middle.  I gave a deposit of $870.20, which was processed on 4/28/2012.

I have always tried to support local mom & pop types of businesses and this is the first time it has been a bad experience.  

As of today 8/4/2012, their website is gone, none of the phone numbers are working and none of the phone numbers used to contact me are returning calls.

I feel utterly embarrassed for letting my family down regarding this move.  I too am willing to participate in any class action suit that may transpire.

1 Updates & Rebuttals


DJsShally

United States of America

Call from Jason Price Received

#2Author of original report

Fri, August 10, 2012

Got his name and number from the FMCSA (Federal Motor Carrier Safety Administration), a federal agency that overseas the trucking industry.  Placed a call to Jason Price and he responded to me within 12 hours and has promised a refund of my deposit.  He apologized for the misunderstanding.  I will be anxiously awaiting the credit.  He also said that the reason the website is gone is because he is "revamping it."

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