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  • Report:  #1523829

Complaint Review: Empire Today

Empire Today Terrible customer service! Nationwide

  • Reported By:
    Nicole — Sewell United States
  • Submitted:
    Tue, January 10, 2023
  • Updated:
    Fri, January 13, 2023
  • Empire Today
    Nationwide
    United States
  • Phone:
  • Category:

For the second time using Empire Today, the salesperson mismeasured.  There was not enough products to do the job in the time frame promised in my contract with them! I then had to take a day off work, unplanned, causing my own business to suffer and their only compensation was an offer of $50! Can not reach anyone to rectify this! No one calls or emails back! The only supervisor i was able to speak with, Liam, was rude and condescending! Terrible business practices Empire Today! I guess fool me once shame on you fool me twice shame on me!

1 Updates & Rebuttals


CustomerSupport

Northlake,
Illinois,
United States

Empire Today

#2UPDATE Employee

Thu, January 12, 2023

Nicole, we take your concerns seriously and regret to hear that you’re unsatisfied. We understand that you are currently working with our customer service team to resolve your concerns — please let us know if you still need assistance with anything else.

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