Emporium and Pacific Credit Group Emporium.com Scammed me out of. $ 160 and tried to charge me that every Month But Never sent my Order and Company doesnt exist ! Say in Los Angeles Internet and Ca
I seen them online and it looked perfect for Christmas . So I ordered my son several things in November 16th and was so Happy But after approvibg me for credit they took money from my Bank account. Then was suposed to send order in 3 to 5 days they say but never did send anything . I called number 17 times and all they say is we are so sorry and they were from another Country and couldnt speak English but said it will be sent out soon . I Checked and they are no Company in California anywhere and Pacific Group Does Not Exist anywhere !!!!!!!! Someone needa to STOP these people PLEASE !!!!!!!!!!!!!! EMPORIUM IS A SCAM !!!!!!!!!!!
1 Updates & Rebuttals
Emporium Retail
Los Angeles,California,
USA
Response from Emporium
#2REBUTTAL Owner of company
Tue, January 10, 2017
Hello,
Emporium strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously.
We appreciate you taking the time to make us aware of the experience you have had with our company.
We are working to improve our customer service and we are working on updating our process so that we can update customers’ orders quickly.
We understand your concerns, and will do what we can to provide you with information regarding your order.
For us to look into your order, please email us your full name, phone number, and order number to escalations@vnuretail.com
Sincerely,
Emporium Team