EMPORIUM COMPLETE FRAUD - DON'T WASTE YOUR TIME San Diego CA
I just received a "Past-Due" bill from EMPORIUM for $478.76, noting I am currently 64 days past due for a product I never received. I tried to order a cell phone for my son for Christmas of 2016. Never got approved and never received a phone. I tried to call them today on the phone number that's on my letter they sent. I called 5:30 PM (EST), and got a voice mail saying they were closed for the day (they're 3 hrs behind so it was 2:30 PM (PAC). I left a voice mai with my "supposed" account number, past due amount and suggested they remove me immediately from their database.
If this shows up on my credit report, I'm not going to be to happy.
Something has to be done with this fraudulant, on-line store. It needs to be shut done ASAP as far as I'm concerned.
1 Updates & Rebuttals
Emporium Retail
Los Angeles,California,
USA
Response from Emporium
#2REBUTTAL Owner of company
Fri, June 23, 2017
Hello,
Emporium strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously.
We understand your concerns, and we will do what we can to provide you with information regarding your account.
For us to look into your account please email us your full name, phone number, order number and complaint # 1371135 to
escalations@vnuretail.com.
Thank you,
Emporium