Emporium Fraud,. Stole my money and didn't deliver product Internet
They lured me in with you have been approved for 1500 in credit. So I thought I would try them in order to get my children a Christmas gift this year. So I picked out a PlayStation four filled out their info made the first payment and it has been almost two months no product. I even changed my bank account because I did not want them to take anymore money out of my account while they send no product. I have emailed them several times just told that it can take a long time to have product shipped. Two months. They will not be getting any more money from me. I would love to get my money back from the payments made but I'm sure I won't see that money again. It's really sad because that was the only gift my family was going to get instead we got ripped off of the money we did have before Christmas. Please do not do business with this company.
1 Updates & Rebuttals
Emporium Retail
Los Angeles,California,
USA
Response From Emporium
#2REBUTTAL Owner of company
Mon, December 19, 2016
Hello,
Emporium strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously.
We are working to improve our shipping process so that we can fulfill all orders in a timely manner.
We understand your concerns, and we will do what we can to provide you with information regarding your order.
For us to look into your order, please email us your full name, phone number, and order number to escalations@vnuretail.com
Sincerely,
Emporium Team​