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  • Report:  #1353199

Complaint Review: Emporium

Emporium I order  Now my son didn't get any thang for Christmas because I believe in this company to help signal parents thanks a million empoium . Internet

  • Reported By:
    George pauley — Charleston West Virginia USA
  • Submitted:
    Wed, February 01, 2017
  • Updated:
    Wed, February 15, 2017
  • Emporium
    Internet
    USA
  • Phone:
  • Category:

 January 19 I order Christmas stuff for my son, I'm a single parent who's five days a week. I have not received any thang from emporoun. I called three weeks ago they told me they get back with me of what's going on wit my order. I waited another week and now they not answering the phones. I still didn't get anything for my son's Christmas. You guys really are wrong when you take advantage of single parents w/o needed help. I am filling my taxes so I taken him shopping for Christmas. It a shame that people would mess up people's holidays like that, you could have told me something earlier so I could have went out and for his gifts.

1 Updates & Rebuttals


Emporium Retail

Los Angeles,
California,
USA

Response from Emporium

#2REBUTTAL Owner of company

Wed, February 15, 2017

Hello,

Emporium strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously. 

We understand your concerns, and will do what we can to provide you an update on your account. 

For us to look into your order, please email us your full name, phone number, order number and reference your Rip off Report Complaint #1353199 to escalations@vnuretail.com. 

We look forward to working with you to get your issue resolved.

Sincerely,
Emporium Team


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