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  • Report:  #1361643

Complaint Review: Emporium

Emporium I was told by them tom refuse item at door because i cancelled the order so i did & they keep biling me for product i did not get. i have called 3 times & they wont take care of the problem San Diego California

  • Reported By:
    fmidstokke — irvington Kentucky USA
  • Submitted:
    Tue, March 14, 2017
  • Updated:
    Tue, March 21, 2017

i canceled my order & called them  they told me to refuse the of

rder at my door & i did & they continue to keep billing me.  i have called several times & keep being told its taken careof but they still keep billing me

1 Updates & Rebuttals


Emporium Retail

Los Angeles,
California,
USA

Response from Emporium

#2REBUTTAL Owner of company

Tue, March 21, 2017

Hello,

Emporium strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously.

We understand your concerns, and will do what we can to provide you with information regarding your order cancellation.

For us to look into your order, please email us your full name, phone number, order number and reference your Rip off Report Claim # 1361643 to escalations@vnuretail.com.

We look forward to working with you on this matter.

Sincerely,
Emporium Team

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