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  • Report:  #1338032

Complaint Review: Emporium

Emporium pacific credit group ripped me off los Angeles california

  • Reported By:
    judy — Lancaster New York USA
  • Submitted:
    Mon, November 14, 2016
  • Updated:
    Mon, November 14, 2016

I ordered a  garmin gps nut cancelled the same day they took $7.44 from my account i called everyday since even today 11/14/16 then they took another $31.38 from my bank on 11/3/16  for product i dont have. i called everyday to reslove this and try and get my money back. they send me to different departments never getting my issue taken care of or my money back.

Judith e

(((REDACTED)))@aol.com

1 Updates & Rebuttals


Emporium Retail

Los Angeles,
California,
USA

Response From Emporium

#2REBUTTAL Owner of company

Mon, November 14, 2016

Dear Judith,

Emporium strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously. 

We are working to improve our customer service so that we can more effectively respond to our customers request regarding cancellations.

We understand your concerns, and we will do what we can to provide you with information regarding your refund.

For us to look into your refund, please email us your full name, phone number, and order number to

escalations@vnuretail.com.

 

Thank you,

Emporium

 

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