Emporium Placed order Dec 4 2016 still haven't received my order Sacramento Internet
I place an order for 3 things from emporium on Dec 4 2016 here it it Feb 3 2017 and I still haven't received my order and every time I call them I get the same story " Your order is being prepared for shipping and you'll be emailed a tracking number in a few days" but nothing every arrives to my email or to my house and every time they say someone with her call me in 24 to 48 hrs but no one ever does and there is never a supervisor on duty
1 Updates & Rebuttals
Emporium Retail
Los Angeles,California,
USA
Response from Emporium
#2REBUTTAL Owner of company
Wed, February 15, 2017
Hello,
Emporium strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously.
We understand your concerns, and will do what we can to provide you an update on your order.
For us to look into your order, please email us your full name, phone number, order number and reference your Rip off Report Complaint #1353914 to escalations@vnuretail.com.
We look forward to working with you to get your issue resolved.
Sincerely,
Emporium Team