Emporium Takes monthly payments from my checking account for products that were never received. Los Angeles California
After months of fighting with this company about products they never sent, they continue to take money out of my checking account. They have supposedly closed the account and mailed a refund. Yet we go through the same process every month. I don't know how to get the money baby they have stolen or how to stop them from doing this to other people. Rachael Brighton
1 Updates & Rebuttals
Emporium Retail
Los Angeles,California,
USA
Response from Emporium
#2REBUTTAL Owner of company
Mon, January 30, 2017
Hello,
Emporium strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously.
We are working to improve our shipping and refund processes so that we can fulfill all orders in a timely manner.
We understand your concerns, and we will do what we can to provide you with information regarding your refund.
For us to look into your order, please email us your full name, phone number, order number and reference your Rip off Report Complaint # 1352674 to escalations@vnuretail.com
Sincerely,
Emporium Team