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  • Report:  #1351179

Complaint Review: Emporium

Emporium Took money from my bank account but no merchandise Nationwide

  • Reported By:
    Shontae — Tyler Texas USA
  • Submitted:
    Sat, January 21, 2017
  • Updated:
    Mon, January 23, 2017

I order 3 videos games Dec. 8th 2016. They took my payments but i havent receive the merchandise yet and now it has been 2 months with any response.

1 Updates & Rebuttals


Emporium Retail

Los Angeles,
California,
USA

Response from Emporium

#2REBUTTAL Owner of company

Mon, January 23, 2017

Hello,

Emporium strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously. 

We understand your concerns, and will do what we can to provide you an update on your order..

For us to look into your order, please email us your full name, phone number, order number and reference your Rip off Report # 1351179 to escalations@vnuretail.com.

We look forward to working with you to get your issue resolved.

Sincerely,
Emporium Team

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