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  • Report:  #1312698

Complaint Review: Encante eye

Encante Eye, however when you click to purchase the site converts to the following site:Beauty and Truth3960 Howard Hughes Parkway, Suite 500Las Vegas, NV 89169 - I called phone number 866.710.5109, which they answer as Beauty and Truth. They informed I had the wrong company. Encante is a SCAM! Internet

  • Reported By:
    Ruby — Sandy Utah USA
  • Submitted:
    Wed, June 22, 2016
  • Updated:
    Wed, June 22, 2016

Encante is a SCAM!  Facebook was advertising this amazing eye cream for only $5.00 dollars, which I paid it with a gift card.  Four months later I received a collection notice from Collect Pros stating I owe $197.72 for the products Encante Eye and Encante Skin. However,  I never received any notice stating I needed to pay more money or that they wanted me to send the unused portion back to them.

The collection notice was interesting, as they did not refernce the issue and listed a contact number that only went to a pre recorded message and giving me the ONLY option to make a payment.  A reputable company would not do this to their customers, especially if they wanted repeat business.

Please advise how I should move forward with this issue.

Thank you

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