Complaint Review: Encante Skin

I clicked on a 14 day trial.  I do not have any kind of a contract as they stated on the customer service line when I called.  They will only send a partial refund on the Encante Serum and do not want the product back.  The Eye wrinkle reduction cream is now final sale, but that was not mentioned in the order process.  There will be no refund issued to me and they would not allow me to speak with a supervisor.  I had to call 2 separate phone lines for each product and both people were extremely rude and condescending.  I was able to receive a cancellation email.  Do not try these products.  They are junk.  Oil of Olay is way better.