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  • Report:  #1281201

Complaint Review: encante skin

encante skin internet ad for 2 bottles for 5.95 ea. charged 5.95 + 5.95 +99.00 + 91.00 on my credit card. offered me 50% off on phone. Thought it was trial we no extra charges. Santa Ana, CA California

  • Reported By:
    dorothy — Guilford Connecticut USA
  • Submitted:
    Wed, January 20, 2016
  • Updated:
    Wed, January 20, 2016

Ordered two bottles beauty cream from an advertisemnet on the internet for 5.95 each shipping charge.  Advertisement led me to believe this was a trial offer.  A month later I received, in additioon to the 11.90 shipping charges, charges 0f 90.00 and 99.00, for a total of 200.90.

 When I called them about this they told me the trial was for seven days and that I was to be charged the extra 189.00 if I didn't cancel by then.  I don't recall making that agreement on the internet offer.  They agreed to give me a 50% reduction.

 My wife never used the stuff and they woulod not accept a return.

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