Encanto PRC, EL FARO PRC, Lucy, Jose Cruz Sold weeks at El Faro to me and have received nothing in return. Can't make reservations. Did not pay my interval contract as promised. Will not return calls or emails. Playa del Carmen Nationwide
Purchased weeks at El Faro in April of 2013 for my wife's 40th. The company selling was Encanto PRC. Jose signed our contract. I was supposed to receive information within 60-90 days. Well it's 8 months later and have received nothing.
Tried to make a reservation for march-April of 2014 In September of this year. Started getting the runaround. "Encantoprc doesn't exist anymore". " I will call you back". " call tomorrow we will have your confirmation". The list goes on. I have called almost daily for 4 months. They have stopped taking calls and returning emails.
I hate to admit it, but I was scammed. Reading the other. Posts here have confirmed it. Lucy and Jose Cruz are the main players. They still work there. I plan on heading down there this march and punching Jose right in the mouth.
Any suggestions from others scammed would be appreciated. I would be willing to join any lawsuit against these low life individuals.
avoid this place at all costs. You can make a reservation at numerous websites at ElFaro. You just can't make one as an owner. What a scam. Hope others will learn from this. I have.
1 Updates & Rebuttals
margaretsims90
Alabama,USA
Timeshare Scam
#2Consumer Comment
Wed, November 04, 2015
Most timeshare companies are taking advantage of people, often those who are more vulnerable and less able to resist hard sales tactics. I have heard of many cases where maintenance costs rise well above inflation. It would appear the timeshare companies lock people into contracts and then drive up their profits though increased maintenance charges. It would be good to see legislation whereby timeshare companies can only charge "reasonable" maintenance costs and not use this annual fee to fleece people's bank accounts. PS - I do not own a timeshare, never have and never will unless legislation is introduced to protect buyers. There is good information about timeshare scams: http://www.timesharescam.com/blog/68-timeshare-scams-mexico-vs-us-why-are-there-more-situations-of-fraud-in-mexico/