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  • Report:  #1449913

Complaint Review: Encompass Recovery Group

Encompass Recovery Group Solid Ground Financial Misrepresentation, Failed to disclose hidden fees, Were unable to settle with creditors Oklahoma City Oklahoma

  • Reported By:
    Deborah — United States
  • Submitted:
    Mon, July 02, 2018
  • Updated:
    Mon, July 02, 2018

Would not recommend any dealings with this company! They prey on honest people trying to fix credit/debt issues. Company states that they will collect a 20% fee when they settle the debt however they do not disclose hidden and upfront fees. If you're not ontop of monitoring your account, you will be shocked to find out what fees they deducted from your payments without your knowledge. After being in the program for a few months, finally was able to reach the company that does the auto deducted drafts for deposit to a trust account only to find out that out of over $1200 in payments, the company deducted almost $600 in "program related' fees. Mind you, they have not settled any of the debts, have not made any payments to the creditors and yet have claimed close to 50% in program fees. Their claim for 100% refund if they are unable to settle with your creditors is a farce. They even told me that I needed to stay in the program for my "protection" as a creditor was filing a lawsuit against me which I found out was untrue! Beware of this company and it's program! In the end you will pay much more then your debt with all their undisclosed and hidden fees!

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