Complaint Review: Encore Financial Resources

My girlfriend and I had went online for a credit card, and guess who pops up with a great offer "so they say", so I contacted them and inquired about the credit card. I was told that if I paid a $199.00 one time enrollment fee that I would receive a non-secured credit card.

I went through their recommendations and to choose a card etc. (we all know the line) but to make a long story short, " I did not receive a card!". I then called their customer support line (yeah right) and spoke with a supervisor by the name of Genie or Jeannie, regardless, and she became irate and hung up on me! "she had the audasity to hand up on me when they took my money!" but eventually they stopped answering my calls.

Malik
mpls, Minnesota
U.S.A.