Complaint Review: Encore Marketing International

i was a victim of encore marketing's technique of"negative option" advertising. i was charged a total of $59.60/ month by 3 different companies: easy saver,ez leisure, and american home source. i was billed over $1000.00 over many months. i was in nicaragua for the most part and used my credit card only for business expenses. i had initially signed up for a free trial home foreclosure service. i agreed to the other free trial services after a 15 minute monologue by a phone bank operator. after canceling the free trial, they continued to charge me. mybad, i never checked my statements. after disputing the charges with visa i got back $300.00 of MY money but they still owed me $712.80. i then began to do some googling and found that encore marketing is a huge megamillion dollar company that is worldwide. but they own a publishing company called " roman and littlefield publishing company" whose ceo is stanley d. plotnick. low and behold he is also the ceo of encore! i then called his office # (1-301-459-8020) and left a message with the secretary saying that i would be calling at least 2 times a day until i got a full refund. i was directed to "tom", the director of consumer airs who then gave me a full refund. you must have the patience to get past the phone banks and google to get inside info on these companies. once you have broken through the insulation and isolation of the execs you are in. then begin to make them all very uncomfortable but in a nice way. it is your money they stole, after all. never use the 1-800 numbers. they are a dead end. be polite but firm and insistent. let them know you are never going away. get emails. there are a variety of information sources on the internet that provide exec. info for big companies. they are victims of their own greed because of the internet. they can't hide anymore. thanks, joe gilbert

Joseph
pagosa springs, Colorado
U.S.A.