Encore Mktg I have received a charge of 1.95 on my American Express card which I did not authorize. I have called and e-mailed with no response. What do I do?? Who do I contact next. Internet
I have contacted my American Express Company after failing to be able to contact Encore Mktg. regarding a charge on my statement of 1.95 which I did not authorize. I was told by my charge card company to notify Encore Mktg. but I can not reach them in any way. I did e-mail but no response. Where do I go next. If anyone can help I would appreciate it. From the other people that have written in the problem started the same way and I do not want to receive any other charges from them
Janet
Staten Island, New York
U.S.A.
5 Updates & Rebuttals
Notbankrupt
Salem,Oregon,
U.S.A.
1.95 could be a test. You SHOULD check it out immediatley
#6Consumer Comment
Sat, February 28, 2009
The small dollar amount is often a "test" by a person attempting to steal identity and credit. The small amount is just to check to see if your card is active.
I would DEMAND to know how, where and when the charge was made. I have heard about this situation a number of times. I would move swiftly to get it resolved.
I empathize with your challenges of getting AE to help.
Anonymous
Houston,Texas,
U.S.A.
Lots of trouble, but go back to AMEX
#6Consumer Suggestion
Mon, February 23, 2009
Go back to AMEX and report what you have done!!!
Am sure they will be able to fix it!
Anonymous
Houston,Texas,
U.S.A.
Lots of trouble, but go back to AMEX
#6Consumer Suggestion
Mon, February 23, 2009
Go back to AMEX and report what you have done!!!
Am sure they will be able to fix it!
Anonymous
Houston,Texas,
U.S.A.
Lots of trouble, but go back to AMEX
#6Consumer Suggestion
Mon, February 23, 2009
Go back to AMEX and report what you have done!!!
Am sure they will be able to fix it!
Anonymous
Houston,Texas,
U.S.A.
Lots of trouble, but go back to AMEX
#6Consumer Suggestion
Mon, February 23, 2009
Go back to AMEX and report what you have done!!!
Am sure they will be able to fix it!